

Statistics are an important way of monitoring our performance, analysing the success of our prevention work and looking for areas where we can improve. The tables below offer an overview of our call outs over the last four years, including fires, road traffic collisions and over the border incidents. Primary fires are fires which threaten life or property. Secondary fires are smaller fires, such as grass or bin fires.
Incident statistics 2010/11
| Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 | 2010/11 | |
| Fires | |||||
| All Primary Fires | 699 | 684 | 641 | 601 | 2625 |
| Deliberate Primary Fires | 335 | 360 | 284 | 274 | 1253 |
| All Secondary Fires | 2320 | 1436 | 868 | 1149 | 5773 |
| Deliberate Secondary Fires | 1643 | 946 | 619 | 804 | 4012 |
| Accidental Dwelling Fires | 175 | 146 | 180 | 164 | 665 |
| False Alarms | |||||
| False Alarm Caused by Automatic Detection | 469 | 569 | 517 | 405 | 1960 |
| Good Intent False Alarm | 755 | 722 | 622 | 571 | 2670 |
| Malicious False Alarm | 24 | 25 | 31 | 19 | 99 |
| Other Information | |||||
| Road Traffic Collisions atteneded | 147 | 129 | 122 | 96 | 494 |
| Home Safety Checks conducted | 10883 | 8901 | 7864 | 8075 | 35723 |
| Smoke Alarms fitted | 16105 | 13218 | 10198 | 10756 | 50277 |
| 2007/08 | 2008/09 | 2009/10 | 2010/11 | |
| Over the Border (assisting neighbouring fire and rescue services) | 157 | 184 | 147 | 123 |