Operational Risk Information

Why are we contacting/visiting you?

We need to obtain information about your business to identify any risks in the event of a fire or an emergency. This information is available for fire crews, provides risk critical information at the scene, and ensures that we have the right approach to minimize on risk to life, the premises and the environment.

Why do we need this information?

We have a legal duty to obtain operational risk information about non-domestic premises and the risks they may hold.

We need to obtain this information to protect:

  • Your employees and your business
  • The public and property in surrounding areas
  • The health, safety and welfare of our firefighters, should they need to attend your premises in an emergency

Why we take your contact details?

We need the name and telephone number of the appointed responsible person so that we can get up to date information in the event of a fire or emergency within the business premises.

Who is the responsible person?

The person who deals with health and safety. The responsible person is an employee appointed within your business to maintain a Fire Safety Management Plan. The responsible person is the first point of contact for the fire service in case of an emergency.

We do not have a responsible person, or I do not know who that is.

Not all businesses have a responsible person. This can depend on the size of the business and the number of employees. If you do not have a responsible person or you think it is the responsibility of the property owner, we request you complete as much of the ORI form here, or forward it on to the property owner so we have some information around the risk and construction of your premises in the event of a fire or an emergency.

Do I have to do this? Is it a legal requirement?

Yes. Under the Fire and Rescue services Act (2004) we have a duty to obtain this information to deal with fires and emergencies. To do this, we collect operational risk information from a site visit booked with your local station or through contact either over the phone or via email.

What happens if I do not give you the information?

Operational personnel will not be aware of any potential risks in the event of a fire or an emergency.


This content was last updated on April 17th, 2019