Community Safety Administrator


Contract: Permanent

Salary: Grade 3 (£18,795 - £19,171)


Hours: Full Time - 37 Hours per week

Work Pattern: Mon – Fri Flexi Time


Location: Command Headquarters, Sheffield


An opportunity has arisen within our Community Safety section for a Community Safety Administrator based at our headquarters in Sheffield.

The overall purpose of the role will be to provide an efficient and effective administrative support service to the Community Safety Department, including coordination of the Community Safety Hotline service and ensuring a quality customer care experience at all times.

The key duties will be to provide members of the public and partner organisations with a single point of contact regarding Home Safety services and ensuring referrals for Home Safety Checks are effectively processed and booked for operational firefighters to complete. The role also includes providing some administrative support for the Safe & Well partnerships including processing high risk referrals, and includes the management of databases to ensure an effective audit process. The role is also expected to provide any additional administration support for Community Safety as required, including minute taking and providing support for Community Safety meetings.

You must possess experience in providing an efficient and effective telephone service and working knowledge of MS Office Applications, particularly Word, Excel and Outlook.

For more information about the role contact Sarah Broadbent 07798 628719.

An application form for the role can be found here or by contacting our Recruitment Team at recruitment@syfire.gov.uk.

Closing date for applications is 1700 hours on 9 July 2020.

Interviews will be held week commencing 27 July 2020.

All applications will be given equal consideration and we particularly welcome applications from individuals from Black or Minority Ethnic backgrounds (BME), women, those who identify as Lesbian, Gay, Bisexual or Transgender (LGBT) or are registered as disabled as these groups are currently underrepresented within our workforce. SYFR also offer a guaranteed interview scheme in relation to disability and further details of this can be found on our website.

Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

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This content was last updated on June 26th, 2020