Fire Control Operator (Firefighter Control)

Contract: Permanent

Salary: £21,125 (Trainee Rate), £22,004 (Development Rate), £28,156 (Competent Rate)

Hours: Full time - 42 hours per week

Work Pattern: 2/2/4 Shift Pattern (Including weekend working) 2 Day Shifts (09:00 – 18:00) / 2 Night Shifts (18:00 – 09:00) / 4 Days Off (Rota)

Location: Central Headquarters - Sheffield

Are you seeking a new career direction and interested in working within the emergency services? Are you highly motivated, able to multi-task and committed to contributing towards keeping the communities of South Yorkshire safe? If so we need you!

South Yorkshire Fire & Rescue is seeking applications for the position of Fire Control Operator (Firefighter Control), based at our Central Headquarters in Sheffield.

The overall purpose of the role is to contribute to the professional running of the fire control room by taking emergency calls from the public and mobilising fire appliances and resources to resolve situations quickly and effectively.  Post holders will also be required to undertake a wide range of administrative and data monitoring work to ensure operational readiness and to support & coordinate our emergency response.

To be considered for this role you will have previous experience of administration, data coordination and working with data and recording systems. You will have excellent communication skills, a methodical and logical approach to tasks and be able to maintain a calm and professional approach at all times, even within high pressure situations. You may have experience within a contact or call centre environment but this is not essential. Applicants must be able to demonstrate appropriate personal qualities and attributes for the role and embrace our organisational values and core behaviours.

For more information about the role please contact T/Station Manager Liam Booth on 07884 235798.

An application form for the role can be found here or if you require a hard copy you can contact our Recruitment Team at or on 0114 253 2814. Successful applicants will be required to attend a full time four week training course.           

The closing date for applications is 13:00 on Friday 4 August 2017

Assessments for the role will be undertaken as below:

  • Typing Test (35 wpm) & Situational Judgement Assessment (14 – 15 August 2017)
  • Interviews (21 – 23 August 2017)

Applications from job share candidates are welcomed and all applications will be given equal consideration. SYFR is an inclusive employer and we particularly welcome applications from individuals who identify as LGBT, individuals with disabilities and Black, Asian and Minority Ethnic (BAME) candidates as they are under-represented within our workforce. See our Find a Job website page for more details.

Please note the appointment is subject to successful pre employment screening i.e. identity, asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check. If you require any of our recruitment documents in larger print or other formats please contact our Recruitment Team as above.

This content was last updated on July 13th, 2017