ICT Service Desk Administrator


Contract: Fixed term (until January 2018)

Salary: Grade 3 (£16,781 - £17,772)


Hours: Full time - 37 hours per week

Work Pattern: Flexi time, with shift patterns


Location: CHQ


An opportunity has arisen within our ICT team for an ICT Service Desk Administrator which will be based within our Headquarters in Sheffield.

The role is  maximise the effective use of ICT systems and hardware by providing customer-focused user support, ensuring all support calls and service requests are logged and administered using the appropriate service desk software and working to any agreed Service Level Agreements.

You will need GCSE Maths and English at grade C or above or equivalent, and a proven experience of Microsoft Office applications.

For more information about the role contact Steven Locking on 0114 2532272.

An application form for the role can be found here or if you require a hard copy you can contact our Recruitment Team at recruitment@syfire.gov.uk or on 0114 253 2811.

Closing date for applications is 24 August 2017 at 4pm.

Interviews will be held on 12 September 2017

Applications from job share candidates will be considered and all applications will be given equal consideration.

Please note the appointment is subject to successful pre employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable.

If you require any of our recruitment documents in larger print please contact our recruitment team as above.

This content was last updated on August 09th, 2017