This directorate is headed by Assistant Chief Fire Officer Mark Shaw. It includes the following functions:

Head of Human Resources - Mark Topham

The Human Resources function provides a service for staff and managers.  Human Resources has the responsibility to develop and implement the HR Strategy in line with indicators received from inspections and audits.  The team maintains and develops four key areas of responsibility:

• Employment Services
• Equality and Diversity
• Organisational Development
• Training Services