South Yorkshire Fire and Rescue

South Yorkshire Fire and Rescue
  • In emergencies call 999
  • General enquiries 0114 272 7202

Information for people with disabilities

If you have a disability, this doesn’t necessarily mean you are more likely to suffer a house fire.

However, there may be some extra advice you need to keep you safe, depending on your individual circumstances.

SYFR offers free Home Safety Checks (HSC’s) to people who people who are deaf or hard of hearing; during our visit Community Safety staff will assess the need for a specialist alarm and offer advice about keeping safe at home.

SYFR has also introduced a Text line for deaf and hard of hearing communities to book a HSC.

To book a HSC please text 07776 225 696

  • Start your text with ‘HSC’
  • Your name
  • Your full address

If you have concerns that a friend or relative may not be able to hear their smoke alarms, please call: 01114 253 2314 or visit to book a visit.

SYFR also urge people who are unable to make a voice call to 999 to register their mobile phones with the emergency SMS service. This allows them to text an emergency call to any of the UK’s emergency services.

To do this they should text ‘register’ to 999 and then follow the instructions received. Or for further information visit

Once registered the person can make an emergency call by sending a text to 999.

During a home safety check, a member of fire service staff will visit your home, check for safety hazards and fit smoke alarms for you if you need them.

We also fit special smoke alarms for people who are deaf or hard of hearing.

Some of our main fire safety information is available in British Sign Language, which you can view below

We’ve also worked with a local group called SpeakUp to put together a booklet to help people with learning disabilities understand how to stay safe from here. You can download the booklet here.

This content was last updated on July 09th, 2018