We are supporting Deaf Awareness Week by highlighting the importance of having the right smoke alarms for people who are Deaf or hard of hearing.
It’s essential that people who are deaf or hard of hearing have the right smoke alarms in their homes and ensure they can contact 999 in an emergency. Some people may need additional equipment to make them aware the smoke alarm has been activated. SYFR offers free Home Safety Checks (HSC’s) to people who people who are deaf or hard of hearing; during our visit Community Safety staff will assess the need for a specialist alarm and offer advice about keeping safe at home.
SYFR has introduced a Text line for deaf and hard of hearing communities to book a HSC.
To book a HSC please text 07776 225 696
- Start your text with ‘HSC’
- Your name
- Your full address
If you have concerns that a friend or relative may not be able to hear their smoke alarms, please call: 01114 253 2314 or visit www.syfire.gov.uk to book a visit.
SYFR also urge people who are unable to make a voice call to 999 to register their mobile phones with the emergency SMS service. This allows them to text an emergency call to any of the UK’s emergency services.
To do this they should text ‘register’ to 999 and then follow the instructions received. Or for further information visit www.emergencysms.org.uk
Once registered the person can make an emergency call by sending a text to 999.