South Yorkshire Fire and Rescue

South Yorkshire Fire and Rescue
  • In emergencies call 999
  • General enquiries 0114 272 7202

Request a safety visit

We offer home safety visits to people who are considered to be at particular risk of fire.

During these visits, firefighters or community safety staff will visit your home to give you advice on how to make it safer and what to do in the event of a fire.

How do I book a home fire safety check?

To find out whether you are eligible for a visit, click the button below to carry out our online home fire safety check.

Start Your Online Home Fire Safety Check

At the end of this check, you will be provided with safety advice relevant to you. Then, if you are eligible for a visit, you will be asked to submit your contact details.

We will then contact you to arrange your in-person visit.

How do you store my data?

You can find out more about how we collect and store personal information here.

Who is eligible for a home fire safety check?

Anyone is eligible for our online home safety check. For an in-person visit, you must be a South Yorkshire resident that is deemed to be at an increased risk of fire. This may be due to your physical or mental health, home environment or daily activities such as smoking.

What if I am not eligible?

If you’re not eligible for an in-person visit, this is because we don’t feel you are at an increased risk of fire. You will still receive personalised safety advice at the end of the online check, though.

You can also carry out one of our virtual home safety checks by texting ‘HELLO FIRE SERVICE’ to 07862 126663.

The online check doesn’t work or I can’t fill it in – what do I do?

Call us on 0114 253 2314 and one of our community safety team will assist you in booking a home fire safety visit, if you are eligible.

You can also contact us to request a check via our hard of hearing text line – by texting ‘HOH’ along with your name and address to 07537 416095.

I’m from a partner agency trying to make a referral…

If you are contacting us from a partner organisation, please do not use the above form to make a referral. Instead, do so using the secure portal here.

This content was last updated on February 27th, 2023